Refund policy
No Refund Policy
Thank you for shopping with WiTii Inventions. We are dedicated to providing you with high-quality custom t-shirts tailored to your preferences. As part of our commitment to customer satisfaction, we offer returns and replacement items under certain conditions outlined below. Please review our policy carefully before making a purchase.
Returns and Replacements:
- Defective or Incorrect Items: In the rare event that you receive a defective or incorrect item, please contact us within [number] days of receiving your order. We will gladly replace the item at no additional cost to you.
- Size Exchanges: If you receive your custom t-shirt and find that the size does not fit as expected, we offer exchanges for a different size. Please notify us within [number] days of receiving your order to arrange for the exchange. The item must be in its original condition with tags attached.
- Design Errors: While we strive for accuracy in fulfilling your custom design requests, errors may occur. If you receive a t-shirt with a design error that differs from the approved proof, please contact us within [number] days of receiving your order. We will work with you to correct the mistake and provide you with a replacement item.
No Refunds:
- Customized Products: Due to the personalized nature of our custom t-shirts, we do not offer refunds on orders once they have been placed. Each item is made to order based on your specific design and preferences, making it challenging for us to resell or repurpose returned merchandise.
- Change of Mind: We understand that preferences may change after placing an order. However, we cannot accommodate refunds for changes of mind or dissatisfaction with the design, color, or style of the custom t-shirt.
- Late or Lost Shipments: While we strive to deliver orders in a timely manner, we are not responsible for delays caused by shipping carriers or lost shipments. Please refer to our shipping policy for more information on delivery times and tracking options.
By completing a purchase with Witii Inventions, you acknowledge and agree to abide by our returns and no-refund policy as stated above. If you have any questions or concerns regarding your order, please don't hesitate to contact us at whollywoman72@gmail.com.
Thank you for choosing [Your Business Name] for your custom t-shirt needs. We appreciate your support and understanding.
Sincerely,
WiTii Inventions